Credentia CNA Practice Test 2025 - Free CNA Exam Practice Questions and Study Guide

Question: 1 / 400

If a nurse aide finds a client who appears sad and is crying, what should the nurse aide do?

Leave the client alone to gather their thoughts

Ask the client if they need space

Ask the client if something is wrong

When a nurse aide encounters a client who appears sad and is crying, the best approach is to ask the client if something is wrong. This option facilitates open communication and allows the client to express their feelings and concerns. It demonstrates empathy and support, showing that the nurse aide is attentive to the client's emotional state and is willing to listen. This active engagement can help the client feel validated and understood, which can be comforting during a distressing time.

By initiating a conversation, the nurse aide can assess the situation better and identify if the client requires specific assistance or simply needs someone to talk to. This response also aligns with the fundamental responsibilities of a nurse aide, which include providing emotional support and fostering a caring environment for clients.

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Provide them with a distraction

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