Credentia CNA Practice Test 2026 - Free CNA Exam Practice Questions and Study Guide

The situation of restraining a client according to a physician's order is not considered abuse or neglect, as long as the restraint is used appropriately and in line with established protocols. Medical professionals may sometimes use restraints to protect the client or others when a risk of harm exists, and these actions are grounded in medical necessity rather than malicious intent or neglectful behavior.

In contrast, ignoring a client's call for help constitutes neglect because it fails to address the immediate needs of the client, compromising their safety and well-being. Using excessive force when assisting a client can be seen as abusive behavior, as it violates the principles of care and respect for the client's dignity. Failing to provide food and water is a clear form of neglect, as it disregards the basic requirements for a person's health and survival. Thus, the use of restraints under a physician's order, when done correctly, aligns with care practices rather than falling under the definitions of abuse or neglect.